OrnetBD offers a flexible return policy to ensure customer satisfaction:

Eligibility for Returns

• Product Condition: Items must be unused, in their original packaging, with all tags and labels intact.
• Timeframe: Products can be returned within 7 days of delivery.
  
  

Non-Returnable Items

The following items are non-returnable:

• Personal Care Items: Cosmetics, skincare products, etc.
• Perishable Goods: Food items, plants, etc.
  
  

Return Process

1. Contact Support: Submit a return request via email or our support number within the return window.
2. Return Shipping: Customers are responsible for the shipping costs for returning items unless the product is defective or incorrectly delivered.
   
   

Refunds

Refunds will be processed within 7-10 business days once we receive the returned item. Refunds will be issued in the original payment method or as store credit.